The user manual provides instructions on all key processes of the EudraCT step-by-step guide. In case the website appears slow, opening it in a different browser could be of help.
QUESTIONS
on EudraCT number, CTA, results, primary user's assignment errors, third country trials, change of sponsorship and trials not found on EudraCT/CTR
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See Frequently Asked Questions |
ERRORS/WARNINGS
when filling in the Results full data set |
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Look for your error/warning in the validation rules and refer to the “rule description”. Or CONTACT US, and attach the XML file in your request (click on “download XML” at the top right corner of your trial results’ page) |
LOGIN PROBLEMS
such as a forgotten username/password or deactivated account
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Refer to EMA Account Management |
CONTACT US
via Service Now |
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Log in to EMA Service Now, adding the extension @id.ema.europa.eu to your EMA username. For non-registered users: create an EMA account.
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